If you're not using Facebook to market your business, ask yourself why not. The problem is probably rooted in fear. Some business owners are unsure what to do online and are afraid of making a mistake. Come out of your comfort zone and begin marketing on Facebook with these helpful tips.
Show your customers that you care by highlighting causes on your wall. This can really build your relationship as they see your business as a caring, kind entity. You can run contests or events which offer a donation to the cause in exchange for a like or entering contact information.
Do not pick a Facebook page name that is confusing and not consistent with your business. Once you choose a name, it is very difficult to convince Facebook to allow a change. You have to send a request, which could take a while. In the meantime you may end up losing customers.
Prior to making any major changes to your company's products or services, run a poll on your Facebook page first. As a marketer, you need assurances that your changes will be will be well-received and there's no better group to ask than your existing customers! They will also appreciate that you value their input.
Use Facebook apps to promote your products, services or contests. You can create fun and interactive games which are used to enter a sweepstakes, or an app which highlights a new item from your inventory every week. If it also prompts people to answer a question, like "which is your favorite feature of this item?", you'll build communication, too.
Now that you've got your Facebook marketing basics, doesn't it seem silly to have been so worried about it? Facebook offers so much potential for business owners. So sign on with confidence and begin your Facebook marketing campaign today. When your business begins to take off, you'll be glad you did!